Systematic approaches that scale

Frameworks developed and refined across seven transformations. Not theoretical models—practical tools that have been tested in real organizations.

TRUST Framework

Technology Readiness & Unified Strategic Transformation

A systematic approach to technology leadership assessment, developed and refined over 13 years across multiple organizations and contexts.

The 90-Day Process

Phase 1Introduction & Transparency
Phase 2Perception Assessment
Phase 3Leadership Team Assessment
Phase 4Operational Deep Dive
Phase 5Synthesis & Alignment
Phase 6Strategy & Roadmap

Core Principle:

"Without trust, there is no teamwork. Without teamwork, there is no sustained delivery."

What Makes It Different

  • Starts with perception—how Finance, HR, and Product see technology
  • No surprises—findings reviewed with teams before leadership
  • Leadership team participates throughout—they own the process

AI Agent Maturity Model

A practical roadmap for evolving AI capabilities from basic automation to autonomous systems—with appropriate governance at each level.

L1
Scripted AutomationDeterministic workflows, no reasoning
Supervisors
L2
AI-Assisted InsightsRAG, summarization, analysis
Analysts
L3
Agentic Co-PilotMulti-step reasoning, HITL approval
Approvers
L4
Bounded AutonomyExecute within guardrails, escalate exceptions
Overseers
L5
Strategic OperatorPropose strategic moves, multi-agent coordination
Strategists

The AI Paradox:

"AI amplifies what's already there. If your processes are clear and your data is clean, AI makes you faster. If you're confused and your data is a mess, AI creates more confusion faster."

Engineering Effectiveness

Integrating DORA, SPACE, and DevEx frameworks into a practical approach to measuring and improving engineering performance.

DORA Metrics

Deployment frequency, lead time, MTTR, change failure rate

When: Assessing delivery performance

SPACE Framework

Satisfaction, performance, activity, communication, efficiency

When: Holistic productivity view

DevEx

Developer experience, cognitive load, flow state, feedback loops

When: Understanding bottlenecks

How They Complement:

"DORA tells you what's happening. SPACE tells you how people feel about it. DevEx tells you why. You need all three to actually improve."

Want to apply these frameworks?

Let's talk about which approach fits your organization.

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